Privacy Policy — INDIANA GUMMI GMBH (safetyprolab)

Company: INDIANA GUMMI GMBH
Website / Brand: safetyprolab
Address: Lise-Meitner-Straße 26 48691 Vreden, Germany
Email : contact@safetyprolab.com

1. Introduction

INDIANA GUMMI GMBH (“we”, “our”, “KeysNova”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit or purchase from keysnova.com or when you otherwise interact with us.

This policy is designed to meet the requirements of the EU General Data Protection Regulation (GDPR) and other applicable privacy laws and to provide transparency for customers and visitors, including Google Merchant Center requirements.

2. Data We Collect

We collect personal data necessary to provide our services, process orders, and operate the website. Types of data include:

Account & Contact Data

• Full name, email address, billing/shipping address, phone number.

Order & Transaction Data

• Order details, purchased products (digital or physical), transaction amount, order history.

Payment Data

• Payment card details are processed via third-party payment processors (we do not store full card numbers on our servers). We may collect limited payment metadata for refunds/chargebacks.

Technical & Usage Data

• IP address, device and browser information, pages visited, referral source, cookies, and analytics data.

Support Data

• Communications with support (emails, chat transcripts, call records) and any screenshots or files you send.

Digital License Data

• Product keys, license identifiers, activation timestamps (used to validate/redemption status).

3. How We Use Your Data

We use personal data for the following purposes:

• To process and fulfill orders (including digital delivery and shipping physical products).
• To communicate order confirmations, shipping updates, invoices, and support responses.
• To manage subscriptions/licenses and to validate license activation/redemption.
• To process payments, refunds and handle chargebacks.
• To detect and prevent fraud and abuse.
• To comply with legal obligations and defend legal claims.
• To improve our website, products, and services through analytics and testing.
• To send marketing communications where you have given consent (you can opt out at any time).

4. Legal Bases for Processing (GDPR)

Where applicable, our legal bases include:

• Performance of a contract: processing your order and delivering products/services.
• Legal compliance: processing required by law.
• Legitimate interests: fraud prevention, improving our services, security, and direct communications (balanced against your rights).
• Consent: for marketing emails, cookies and other optional processing where we ask for consent.

5. Sharing & Disclosure of Data

We may share personal data with:

• Payment processors (e.g., Visa/MasterCard networks, PayPal) to complete transactions.
• Delivery & logistics partners to ship physical products.
• Hosting & infrastructure providers (for website operation and backups).
• Analytics and marketing providers (e.g., Google Analytics, advertising platforms — only where permitted).
• Legal & compliance partners to comply with laws, court orders, or to protect rights.
• Third parties in connection with business transfers (merger, sale, reorganization), subject to confidentiality and buyer obligations.

We do not sell your personal data to third parties.

6. Payments & Financial Data

All card payments are processed via secure third-party payment gateways (we use industry-standard providers). We do not store full credit card numbers on our servers. For refunds and dispute handling, limited payment metadata may be retained. Supported payment methods include Visa, MasterCard, and PayPal (and other processors shown at checkout).

7. Cookies & Tracking

We use cookies and similar technologies to operate the site, remember preferences, provide security, and analyze performance. Types include:

• Essential cookies required for site functionality.
• Performance & analytics cookies (e.g., Google Analytics) to understand usage.
• Advertising cookies to serve relevant ads (where permitted).

You can manage cookie preferences via your browser settings or our cookie consent tool (if present). Blocking some cookies may affect site functionality.

8. Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Typical retention periods:

• Order and transaction records: 7 years (for accounting and legal obligations) or as required by local law.
• Support and correspondence: retained for up to 3 years unless longer retention is required.
• Analytics: aggregated or anonymized data retained as needed for business insights.

9. Your Rights (EU / GDPR)

If you are located in the EEA or UK, you have rights including:

• Right of access — request a copy of your data.
• Right to rectification — correct inaccurate data.
• Right to erasure — request deletion (subject to legal exceptions).
• Right to restriction of processing.
• Right to data portability.
• Right to object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent where processing is based on consent.

To exercise your rights, contact us at contact@safetyprolab.com. We will respond within the timeframes required by law (typically 1 month). We may ask for identity verification before fulfilling requests.

10. Security

We implement reasonable technical and organizational measures to protect personal data (encryption in transit, access controls, secure hosting). However, no system is 100% secure — if a security incident affects your data we will notify you and the relevant authorities as required by law.

11. International Transfers

As a Netherlands-based company, data is primarily processed within the EEA. Where we transfer data outside the EEA (e.g., to cloud providers or third-party processors), we ensure adequate safeguards (standard contractual clauses, approved transfer mechanisms) are in place.

12. Children

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have collected such data, contact us to request deletion.

13. Complaints & Supervisory Authority

If you are dissatisfied with our response to a privacy request, you have the right to lodge a complaint with the Netherlands data protection authority:

Autoriteit Persoonsgegevens (Dutch DPA)
Website: autoriteitpersoonsgegevens.nl

14. Changes to this Policy

We may update this Privacy Policy from time to time. We will publish the updated version on our website with a revised “Last updated” date. For material changes we will provide additional notice where required.

15. Contact / Data Protection Questions

For privacy enquiries, rights requests, or concerns contact:

INDIANA GUMMI GMBH (safetyprolab)
Email: contact@safetyprolab.com
Address: Lise-Meitner-Straße 26
48691 Vreden, Germany